Structure and ownership for shared mailbox email
Automate routing, assignment, and prioritization
Track response times and meet SLA commitments
Real-time dashboards and performance metrics
Get in touch via email, phone, or chat
Videos and guides for using Emailgistics
Common questions about Emailgistics answered
Articles on shared mailbox management and performance
Understanding the Shared Mailbox Automation Framework
Our story, mission, and team
Manage and utilize tags for better email categorization.
Tags are used for tracking certain types of messages. They can be used with reports to see performance against certain message types.
Ensure tags are set to apply the Outlook category. If not, enable the setting to apply categories.
