Shared mailbox chaos doesn't just cost time. It costs money.

The calculator assumes Emailgistics recovers, on average, 35% of the 2.5 hours an average employee loses to email overload each day, based on aggregate data from Emailgistics customers. Enter your own team size and average salary to see the dollar value for your team specifically. Your actual savings will vary depending on email volume, team workflows, and how heavily you use features like assignments, collision detection, and SLA tracking. Think of the estimate as a conservative baseline. Many teams report saving more once they are fully set up.

Inbox overhead includes the time agents spend on tasks that Emailgistics automates or eliminates: manually checking who is replying to an email, sending internal messages to claim ownership, hunting through a shared inbox for unassigned threads, following up on overdue emails, and reconciling duplicate replies. These activities rarely feel costly in isolation, but they add up quickly across a team.

No. The dollar figure shown is the gross value of the time recovered, based on the team size and salary you enter. To calculate net ROI, compare that figure against your Emailgistics subscription cost. Plans range from $11 to $46 per user per month, billed annually, depending on the tier. The calculator uses the Professional plan ($26/user/month) as a realistic baseline, and even then, most teams recover a full month of the subscription in a single week.

See pricing for plan details.

Yes, usually within weeks, not months. On the Professional plan ($26/user/month, billed annually), a 10-person team costs $3,120 a year. Using a conservative estimate of just 20 minutes saved per person per day, that same team recovers about $29,167 a year in time, a net gain of roughly $26,047, with the subscription paying for itself in about 6 weeks. Teams that hit Emailgistics’ average of 35% of lost time recovered break even in about 2 weeks.

With Emailgistics, there generally aren’t any: no migration project, no hardware, and no new interface for your team to learn, since everything happens inside the Outlook they already use. Standalone shared inbox platforms typically add a separate license on top of what you already pay for email, a migration project to move mailboxes over, time spent retraining the team, and ongoing work to keep the integration synced with Outlook.

On the Professional plan ($26/user/month, billed annually), a 15-person team costs $4,680 a year, about $390 a month. Across all tiers, plans run $11 to $46 per user per month, so the same team would cost $1,980 to $8,280 a year depending on which plan fits your needs.

See pricing for plan details.

Based on 2026 research, the average employee loses 2.5 hours a day to email, which works out to roughly $21,875 a year per employee at a $70,000 average salary. For a 25-person team, that is over half a million dollars a year in lost productivity, before counting missed SLAs or lost customers. The free ebook breaks down the full research and five strategies that help.

It’s a quick read, about 10 pages, covering how big the problem has gotten in 2026, what it actually costs, and five strategies to fix it.

Yes. Meeting SLA targets doesn’t mean the work behind them is efficient. Teams can hit their numbers and still lose real hours to searching for context, duplicate replies, and manual triage, the exact time this ebook is built to surface.

Most teams are live in under an hour. Emailgistics connects directly to Microsoft 365, so there is no hardware to install and no migration required. Your shared mailboxes appear automatically, and agents can start working from inside Outlook straight away.

Yes. Every new account includes a 14-day free trial with full access to all features, no credit card required. You can invite your whole team and test it against a real mailbox before committing to a plan.

Barely. Emailgistics lives inside Outlook as an add-in, so agents continue using the inbox they already know. The main difference is that assignments, notes, and SLA timers are now visible alongside each email, so there is no separate app to learn or switch between.