Trusted by global teams across banking, healthcare, logistics, and beyond
Front replaces Outlook. Emailgistics enhances it.
Front requires moving your team into a separate shared inbox interface. Emailgistics improves the shared mailboxes you already use in Outlook by adding automated assignment, SLAs, analytics, reporting, and AI-accelerated replies, without the cost of running a second system.
Keep your team and your data in Outlook
Native Microsoft 365 workflows vs a standalone external inbox
| Feature |  | Front |
|---|---|---|
| Microsoft 365 native | Yes—lives inside Outlook | No—separate platform |
| Automated email assignment | Yes | Yes |
| SLA tracking | Outlook-native | Not Outlook-native |
| AI-enhanced speed | AI-accelerated replies + summaries | AI in external UI |
| Analytics | Advanced, Outlook-based | Not tied to M365 data |
| Reporting | Detailed team + mailbox reporting | Reporting outside Outlook |
| Data stored in secure M365 tenant | Yes | No |
| Onboarding time | Minutes | Days or weeks |
Why teams choose Emailgistics over Front
- No new interface—your team stays in Outlook
- Gain visibility, SLAs, analytics, and reporting inside Microsoft 365
- AI-enhanced response speed inside your existing workflow
- No data migration or external storage
- Easy rollout across departments using shared mailboxes
- Lower per-seat cost than standalone shared inbox platforms
Front replaces Outlook with its own shared inbox interface, requiring teams to work in a separate platform. Emailgistics enhances the existing Outlook shared mailbox by adding assignment, SLAs, analytics, reporting, and AI-enhanced replies directly inside Microsoft 365. For teams that want structure without replacing their inbox, Emailgistics offers a more native approach.
Emailgistics is a better fit for teams already standardized on Microsoft 365 who want to keep Outlook as their primary workspace and their data inside the secure Microsoft environment. Front works best for teams willing to move daily email work into a standalone inbox platform. Organizations that prefer minimal workflow disruption often choose Emailgistics.
Emailgistics emphasizes clear ownership through assignment, SLAs, and performance tracking applied directly to shared mailbox email. Front focuses on shared visibility within its interface, which can make responsibility less explicit. Teams that need measurable accountability often prefer Emailgistics’ inbox-level approach.
Emailgistics is designed to scale across multiple shared mailboxes with centralized analytics and reporting inside Microsoft 365. Front scales as a separate system that must be managed alongside Outlook. For departments running many operational inboxes, Emailgistics typically offers simpler long-term administration.
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