How to use Emailgistics
Learning Center
Browse our collection of courses to enhance your knowledge and skills.
Mailbox Administration and Workflow Configuration
Course Modules
1. User Mailbox Settings
3 lessons
Learn about the different user roles and their permissions.
Configure user availability and work schedules.
Set user assignment preferences and message limits.
2. Assignment
3 lessons
3. Rules
4 lessons
Understand rule processing order and how rules interact.
Create rules to automatically assign emails based on conditions.
Set up rules to automatically tag incoming emails.
Configure automated responses and email forwarding rules.
4. Templates
2 lessons
5. Tags
3 lessons
6. Alerts
3 lessons
7. Mailbox Schedule
3 lessons
8. SLAs
2 lessons